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Hello Everyone,

This is in continuation to the series of my posts:

Step By Step Installation of Dynamics 365:


Web-Server Installation with IIS and Dynamics CRM Front_End_Role:

The first thing which we need to install in the web server is the IIS. Open the Server Manager, click on the Add Roles and Features.



Click on Next to choose the roles and features which needs to be added:image003


Select the Role-based or feature-based installation and click next.image005


Select the current server where the roles need to be added from the list and click next.image007


From the list of server roles, click on the Web Server (IIS) to add.image009


Once the Web Server (IIS) is checked, the additional pop-up will appear to add in the features to this role. Click on to Add features.image011


After the features are added to the roles, click on to the Next button.image013


In the feature selection page, simply click on Next.image015


Under the Web Server Role (IIS), simply click next.image017


By default, few of the role services will automatically be checked.

Add in 3 more roles:

  • Basic Authentication
  • Windows Authentication
  • IIS 6 Management Compatibility






Once all the roles and features are selected, On the Installation page, click Install.image027


The installation will begin in the server.image029



Once the Installation is succeeded, click Close.image033


You would notice a new box of IIS is added under the Roles and servers group section of Server Manager.image035




Before installing the CRM, we need to install it’s pre-requisites first.

Browse to the pre-requisites software already downloaded and start the installation one by one. The download link provided:

  1. SQL Native Client – Sqlncli
  2. SQL System CLR TypesSQLSysClrTypes
  3. SQL Server Management ObjectsSharedManagementObjects
  4. Microsoft SQL Reporting Service Report Viewer ControlReportViewer
  5. Microsoft Visual C++ 2013 Redistributable for Visual Studio2013 – 402059vcredist_x64
  6. Microsoft Visual C++ 2010 Runtime Libraries with ServicePack1- 404264vcredist_x64





Double click on the installation package. The installer will start preparing to install.image039


The installer will open an installer wizard that will guide through the installation step by step. Click Next to continue.image041


Accept the license agreement terms and click next.image043


The Name and the company name will automatically be picked up. Click next.image045


Click Nextimage047


The program is ready to install, click Install to continue.image049


The installation will start.image051


Click on Finish to complete the setup.image053



Double click to install the second pre-requisites, the setup will prepare for the installation wizard.image055


Click Next in the Installer wizard to continue.image057


Accept the license agreement terms and click Next.image059


Click Install to begin the installation.image061


The installation will start.image063


Click on Finish to complete the Installation.image065



Double click the installer to prepare the installer wizard for setup.image067


Click on Next to continue.image069


Agree to the License agreement terms and click Next.image071


Click on Install button to continue the installation.image073


The installation will begin.image075


Click on Finish to complete the Installation.image077



Double click the installer to begin the setup for Installation wizard.image079


Click on Next to continue.image081


Accept to the License agreement terms and click Next.image083


Click Install to continue the Installation.image085


The installation will begin.image087


Click on Finish to complete the Installation.image089


There are 2 more pre-requisites to install.




Agree to the License terms and click Install.image093


The installation will begin:image095


Upon completion of setup, click Close.image097





Accept the license terms and click Install.image101


The installation will begin.image103


Once the installation is complete, click Finish to close the installation wizard.image105


Minimum Permissions:

Open Computer Management and browse to:

Local Users and Groups -> Groups



Select Performance Log Users, right click to open Propertiesimage109


Click on the Add button to add the members to this group.image111


Add the CRMAppPool account to it and click ok.image113


The user will be added to this group.image115

Select Apply and click OK.


Open Local Security Policy and browse to:

Security Settings -> Local Policies -> User Rights Assignmentimage119


Under Policy column, search for Log on as a service and right click to open Properties.image121


Select the button, Add User or Group.image123

Add the following Service Accounts:

  • CrmDeployment
  • CrmMonitoring
  • CrmVss



Click on Apply and then OK.



Dynamics CRM 2016 Installation:


After installing all the pre-requisites, browse to the CRM 2016 Installer file location and double click to start the CRM installation.image137


The package will request to select the location to extract the files for the setup.image139


Create a folder under the installing drive and give a proper name and select OK.image141


The extraction of the files for the setup to continue will begin.image143


The installer will ask to get the recommended updates for the installation.image145


Since the server is not connected to the internet hence we would select the option ‘Do not get update’ and click Next.image147


The installer will start copying the setup files to the temp local folder to continue.image149


In the next screen the setup will require the license to be entered.image151


Will enter the Trial license for now and continue.

  • Microsoft Dynamics CRM Server 2016 (no CAL limit): WCPQN-33442-VH2RQ-M4RKF-GXYH4

The trial license will be recognized and give a 90-day period before expiration. Click Next.image153


Accept the license agreement and click on the button I Accept.image155


The installer will prompt for the missing pre-requisites, simply click on the Install button.image157


The installation process of the Microsoft Application Error Reporting will start.image159


Once installation of the pre-requisite is complete, click next.image161


Click Next once the installation directory is set.image167


By default, all the server roles would be selected.

But since we have 2 servers to distribute the roles, so for the web server installation we would remove the Back End Server and continue with Front End Server and Deployment Administrator Server.image171


The installer will seek for the Server where SQL is installed.image173


Add in the SQL Server name – NHGCRMVSDBS01 and make sure the option ‘Create a new deployment’ is selected.

Click Next.



Add in the Organization Unit. Once selected the OU, click on Next.image181


Need to add in all the service accounts created earlier.



Select the Default Website and click Next.image187


Since in my case, the server synchronization will be used as part of mailbox configuration hence no email router will be installed; would skip the Email router setting and simply click Next.  image189


Next Page, select the option – I don’t want to use Microsoft Update and proceed to Next.image191


The system will check internally if all the configurations provided are correct and verify the system tasks to check for any errors before proceeding for Installation.image193


A list of services that will be restarted during the installation process.image197


The final review of the selection before the Installation.image199


Upon selection of Install button, the installation will begin.image203


Upon Successful installation the wizard will provide the log file to preview. Save the file for future references.image205

Click Finish to complete the setup.


Browse next to the App-Server installation.